Comments on: Fashion Industry Looks To Customer Service For Bailout http://consumingpr.com/2009/03/01/customer-service-could-save-the-fashion-industry/ A public relations blog about fashion and consumer brands. Fri, 13 Jan 2012 05:49:15 +0000 hourly 1 http://wordpress.com/ By: Courtney Smith http://consumingpr.com/2009/03/01/customer-service-could-save-the-fashion-industry/#comment-589 Tue, 03 Mar 2009 17:52:57 +0000 http://consumingpr.com/?p=441#comment-589 I definitely agree with this post. I worked in retail for more than two years, so my expectations of customer service tend to be greater than that of most my friends and family.

I’m glad that many brands, companies and salespeople are beginning to see how customers should always be treated – regardless of a recession.

Courtney Smith

]]> By: sessary http://consumingpr.com/2009/03/01/customer-service-could-save-the-fashion-industry/#comment-588 Tue, 03 Mar 2009 05:28:41 +0000 http://consumingpr.com/?p=441#comment-588 Brooke,

Miss you too, girl! Thanks for the comment. We shall see if these boutiques are genuine about offering customer service. Only time will tell. These brands have to work extra hard to gain the trust of more audiences if they want to survive.

Best,
Sarah

]]> By: BrookenBurris http://consumingpr.com/2009/03/01/customer-service-could-save-the-fashion-industry/#comment-587 Tue, 03 Mar 2009 05:06:02 +0000 http://consumingpr.com/?p=441#comment-587 Sarah,

I love reading your blog! My 2+ years on the Nordstrom retail floor definitely taught me a lot about customer service and how important it is for the company. However, it has heightened my expectations of customer service wherever I go, and sadly, I am disappointed most of the time. It’s good to hear that companies now realize the importance of servicing the customers because they are the ones who will stay loyal to you in the end.

Miss you!

Brooke

]]> By: sessary http://consumingpr.com/2009/03/01/customer-service-could-save-the-fashion-industry/#comment-586 Tue, 03 Mar 2009 04:48:11 +0000 http://consumingpr.com/?p=441#comment-586 Fashion Luvr,

It’s sad that we must ask that question but let’s hope they won’t regress.

Best,
Sarah

]]> By: Fashion Luvr http://consumingpr.com/2009/03/01/customer-service-could-save-the-fashion-industry/#comment-585 Tue, 03 Mar 2009 04:24:37 +0000 http://consumingpr.com/?p=441#comment-585 So now that they are hurting, the customer actually matters now?

What happens when the economy picks back up, they can be pushy and snobby at neimans?

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